Rob McDermand came to SFA as Academic Student Services Director after serving two years as an academic specialist at Lamar University.

Prior to Lamar, McDermand spent two years as the Assistant Academic Resources Coordinator in the Student Athlete Support Services Office at Ohio State. In his role he coordinated tutoring and study services for student athletes while leading new academic project initiatives and organizational program evaluations. Additionally, Rob worked closely as a tutor with men's and women's basketball and women's softball, and was responsible for tracking and reporting the progress of more than 100 athletes on the football team.

Prior to taking on his role at OSU, Rob spent six years as the academic advisor and operations manager in the department of athletics at the university of Waterloo in Waterloo, Canada. Responsible for all aspects of student academic success, McDermand helped to graduate all of the students he worked with, and sent numerous student athletes into graduate schools and teacher's colleges throughout Canada, and was an integral part of the Warriors' national championship appearance in 2005.

In addition to his collegiate experience, Rob also spent two years with his country's national team working as the operations manager for Basketball Canada, helping the team prepare for the World Championship and Olympic qualifying tournaments, and twice as the operations manager for the annual Adidas Canadian High School All-Star game.

A native of Toronto, Canada, McDermand received his Bachelor of Arts and Masters degrees in History from the University of Waterloo in 2004 and 2006 and a Masters of Public Administration degree from Ohio State in 2009. Rob is also a member of the National Association of Academic Advisors for Athletes and the Project Management Institute.

AJ Majors was named Academic Services Assistant in the summer of 2011 after spending nearly a year as an academic advisor in the SFA College of Business.

There she advised suspension and undecided students while overseeing their academic progress and directly handled day-to-day operations with the associate dean of the college and coordinated the work of a pair of graduate assistants.

Prior to her work in there, Majors spent two years as an admissions counselor at her alma mater, Pittsburg State University in Pittsburg, Kansas. At PSU she was responsible for traveling to high schools throughout Kansas, Oklahoma and Missouri to make informational presentations regarding Pittsburg State. While in the office she advised undecided and current students in helping them choose a desired major, and assisted in organizing on-campus events such as senior day and freshman orientation.

She also spent nearly a year and a half as an account manager for Grapevine Designs LLC after concluding her bachelors of business administration from PSU in May of 2006 with a marketing major.

Majors, formerly AJ Miller, is no stranger to athletics either as she was a four-year letter winner at Pittsburg State on the softball field, earning honorable mention all-conference honors in 2004 at at second base.

She is married to Ladyjack basketball assistant coach Andy Majors, and the couple welcomed their first child last year, Mason